Yesterday our package of re-printed Christmas card was not delivered because “customer was unavailable”. When in reality I was in my driveway cleaning out my car from before the “delivery attempt” until half an hour after… So either someone at FedEx is lying or they now have invisible trucks!!
To add insult to injury, after speaking to the “customer service” call center for half an hour (funny they can’t actually do anything to serve customers) we called back to place the package on hold at the shipping center. Again the on the phone with the call center we were told that the pick up location opened at 8:30am. Yet here I stand at 8:45am in front of the CLOSED FedEx office.
So for the record:
I still have no package
FedEx lied twice
And
My kid are freezing waiting for the office to open.
All in all a great start to the day/week